General Terms and Conditions

I. Basic Provisions

1. These General Terms and Conditions (hereinafter referred to as the “GTC”) govern all relationships between FRUNĚK INOX s.r.o., with its registered office at Zlín‑Příluky, Cecilka 235, 760 01 (hereinafter referred to as the “Seller”) on one side and the Buyer on the other side, arising in connection with the conclusion of a contract between them.
   The Buyer shall mean any legal or natural person.
   We provide only visual and functional grinding and polishing. Measurement certificates are not automatically supplied with the products. We cannot guarantee dimensional changes and tolerances of materials and products that occur after surface treatment. For square and rectangular tubes, we normally grind only the surfaces; edges are ground only upon request.
2. The buyer is any legal entity or natural person.
3. We only perform visual and functional grinding and polishing. We do not automatically supply measurement reports with our products. We cannot guarantee changes in dimensions and tolerances in materials and products that arise after surface treatment. For square tubes, we only grind surfaces as standard; edges are only ground to order.

II. Conclusion of the contract and content of the contract

1. An order sent by email or a delivery note containing specifications of the material and the required processing is also considered a concluded contract.
2. The delivery note is a written confirmation of the handover and acceptance of goods issued by the Seller or a person authorized by the Seller. This delivery note contains the identification of the Seller and the Buyer and the name (or other identification) of the person who accepted the goods.
3. All deliveries are made exclusively on the basis of these GTC. This excludes the application of the Buyer’s purchasing (customer) terms and conditions.

III. Prices and payment terms

1. The prices of the items listed by the Seller in the offer do not include VAT or packaging and shipping costs, unless otherwise stated.
2. Each invoiced amount for the subject of delivery is payable in cash or by bank transfer before shipment of the goods, unless a different payment term is expressly stated on the tax document.

IV. Delivery terms

1. Handover and takeover
   The Seller is obliged to deliver the subject of delivery to the Buyer in accordance with the given order or contract. The Seller’s obligation is fulfilled at the moment of handing over the subject of delivery to the Buyer (or external carrier) by confirming and accepting the delivery note.
2. Delay and force majeure
   The Seller shall not be liable for any delay in the execution of the order, and the performance deadline shall be extended by the duration of the obstacle if the reason for the delay is beyond the control of the contracting parties – in particular, a shortage of energy or raw materials, a strike, a lockout, official measures, or a delay or failure of a subcontractor. Partial fulfillment of an order may be the subject of a separate delivery and may be invoiced separately by the Seller.
3. Inspection and complaints upon delivery
   The Buyer is obliged to check the shipment immediately upon delivery together with the carrier in person or through an authorized representative, according to the attached delivery note. If they find any defects in the delivery, they shall notify the Seller of these defects, including their exact specification, no later than the following working day. At the same time, the Buyer is obliged to draw up a damage report together with the carrier, which contains all the usual details, take photographs and keep the documentation in a proper manner.

V. Complaints

1. The Buyer is obliged to inspect the subject of delivery immediately upon receipt and to notify the Seller in writing of any defects no later than the following working day.
2. If the subject of delivery is not in accordance with the contract at the time of acceptance, the Seller is obliged to bring everything into conformity with the relevant contractual documents free of charge and as soon as possible.
3. A necessary condition for a complaint is the simultaneous identification of the delivered item, which confirms its origin from the Seller, as well as a description of the defect and photographic documentation of its occurrence.
4. The claimed delivery item must not be further used in production or for assembly or installation, nor otherwise further processed or shipped to other entities. The Seller is not liable for financial costs incurred by the aforementioned or other processes, nor for the costs of transporting the claimed item back to the Seller for repair.

VI. Ownership, liability for damages, and other compensation

1. The transfer of ownership from the Seller to the Buyer shall take place only upon full payment of the price of the subject of delivery.
2. Responsibility for damage to the subject of delivery passes from the Seller to the Buyer at the moment of its acceptance by the Buyer, a person authorized by the Buyer, or the carrier.

VII. Final provisions

1. The Seller’s liability for defects and the Buyer’s claims arising from defects in the Seller’s performance shall be governed by the relevant provisions of the Civil Code No. 89/2012 Coll., unless otherwise agreed or stated in the GTC.
2. These Terms and Conditions are effective as of July 22, 2025.

The Buyer declares that they have read these GTC, understand their content, and consider them an integral part of the contractual arrangements with the Seller.